Terms & Conditions

 

The following terms and conditions apply to the use of this website at www.collinscashandcarry.com

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.

www.collinscashandcarry.com  is owned and operated by S. Collins & Co. Ltd, a company registered in England and Wales, whose registered office is at S. Collins & Co. Limited, Ascot Road, Bobbers Mill, Nottingham, NG8 5HD.

Our company registration number is 00484469. Our VAT registration number is 116492669.

For our contact details please see the contact us page.

The wholesale part of our website is Trade Only site. Minimum order amount is £75.00

The contract between us and the buyer shall be on these terms to the exclusion of all other terms and conditions.

After receiving your order we will contact you to confirm.

Our website is updated daily but please be aware that stock levels may vary through the day. After your order is picked we will inform you of any changes/shortages for your order. We will charge you accordingly to the changes.

Delivery of goods shall be to the shipping address specified by the buyer at time of checkout which must be the registered card or PayPal address only. We reserve the right to not deliver to certain addresses.

We will not dispatch goods until full cleared payment is received.

All delivery dates specified by us are intended as an estimate only. Although we aim to dispatch all goods within 1 working day of receiving cleared payment, we reserve the right to deliver goods within a reasonable timescale.

Our standard charge is only for mainland UK for The Islands, Ireland and North Scotland we have to add an extra charge.

Collins & Co. Ltd shall not be liable for any loss, economic or loss of profit or otherwise, arising directly or indirectly from any delay in the delivery of the goods.

The price for all goods displayed on the website are without VAT and postage cost. VAT and postage cost will be specified at checkout. We reserve the right to alter prices for goods at any time.

All Orders are checked at least by 2 members of staff this is including quality of goods, invoices and packages.

Invoice of your order will be attached inside your parcel. If invoice is missing please contact us immediately.

All items are brand new and sealed unless specified in the product description.

Please note that pictures of stock may vary. To our store new stock coming in all the time and colours and presentation may change.

The wholesale part of the website www.collinscashandcarry.co.uk is a trade only supplier  registered traders not the general public. If you are not a registered business you should not place an order with us.

In case of claims for Faulty or Damaged goods customer are responsible in arranging for return of the merchandise.

After receiving a return parcel back to our warehouse a decision will be made as to refunds by ourselves solely. We will not accept any returns back after being sold to direct consumers.

It is retailers responsibility to check goods before dispatch.

We will not accept returns after 7 days of delivery.

It is buyer responsibility for safe return and transport cost of merchandise. We will not pay for any return delivery costs.

Goods have to be in the same condition as when dispatched i.e. all outer packaging must be intact.

Refunds will be processed within 7 working days of the merchandise being received back in our warehouse.

If you have received your parcel and notice any shortages it is your responsibility to report them within 2 days. Information after this period regarding shortages will not be accepted.

We will not accept returns of items which in our opinion have been used, washed, worn, damaged on purpose.

Buyers from outside of EU territory have responsibility to arrange the safe return of merchandise and they are responsible for all shipping costs, custom charges etc.

We are unable to retrospectively refund VAT if this information is not provided and verified before payment.

If you are located outside the UK and are exempt from UK VAT, you have to inform S. Collins & Co. Ltd that you are exempt from VAT. S. Collins & Co. must have valid VAT numbers before processing, dispatching and invoicing of your goods.

Retailers from outside of the European Union which wants to have UK VAT to be removed have to inform us before order processing that UK VAT is to be removed. We can remove UK VAT when your goods are being delivered direct to a shipping agent within UK, if your merchandise is delivered to residential address we cannot remove UK VAT. During order processing VAT deposit will be charged on invoice. Once we receive all relevant documents from customer we will refund VAT.